Annex I: Application & Realm Administrator Manual
A. Introduction
While the focus of the user manual is to guide program administrators and users on how to supply plan in QAT, the objective of this annex is to provide guidance on functionalities available to application and realm administrators only. Application masters are mainly available to the App Administrator (with a few exceptions), while Realm Level Masters are available to both App and Realm Administrators.
B. Application Dashboard
The functions available on the Forecasting Application Dashboard will be visible according to the user's role. Below is an explanation of the tiles unique to App and Realm Level Admins. For an explanation of other tiles (tickets and program), please see Navigation and Menu Bar. See QAT Dashboard for information on the enhanced supply planning dashboard.
In the screenshot below, the role assigned is "App Level Admin".
Figure 192: App Level Admin Dashboard
In the screenshot below, the role assigned is "Realm Level Admin".
Figure 193: Realm Level Admin Dashboard
App and Realm Admin Tiles:
| Which Admins? | Screenshot | Explanation |
|---|---|---|
| App & Realm | ![]() | This tile displays the number of users in each role. Clicking on the pull-down button displays two functions ("Go to User Management" and "Add User"). Both redirect users to the "Application Masters" > "User" (See Users for more) |
| App | ![]() | This tile displays the total number of realms in the app. Clicking on the pull-down button displays two functions ("Go to Realm Management" and "Add Realm"). Both redirect users to the Realms screen, which is also accessible in the left menu under Application Masters > Realms (See Realm for more) |
| App | ![]() | This tile displays the number of languages in the app. Clicking on the pull-down button displays two functions ("Go to Language Management" and "Add Language"). Both redirect users to the Language screen, which is also accessible in the left menu under Application Masters > Language (See Language for more) |
| Realm | ![]() | This tile displays the number of countries in the realm. Clicking on the pull-down button displays two functions: "Go to Realm Country Management" brings users to a table of countries, which is also accessible in the left menu under Realm Masters > Country. "Add Realm Country" brings users to the Realm screen, which is also accessible in the left menu under Application Masters > Realm, where users can map countries to the realm (See Realm Country for more) |
| Realm | ![]() | This tile displays the number of technical areas in the realm. Clicking on the pull-down button displays two functions ("Go to Technical Area Management" and "Add Technical Area"). Both redirect users to the Technical Area screen, which is also accessible in the left menu under Application Masters > Technical Area (See Technical Area for more) |
| Realm | ![]() | This tile displays the number of regions in the app. Clicking on the pull-down button displays two functions ("Go to Region Management" and "Add Region"). Both redirect users to the Language screen, which is also accessible in the left menu under Application Masters > Region (See Realm Country for more) |
| Realm | ![]() | This tile displays the number of organizations in the app. Clicking on the pull-down button displays two functions ("Go to Organization Management" and "Add Organization"). Both redirect users to the Language screen, which is also accessible in the left menu under Application Masters > Organization (See Organization for more) |
| Realm | This tile displays the number of programs in the app. Clicking on the pull-down button displays ("Go to Program Management"), which redirects users to the Update Program Info screen, which is also accessible in the left menu under Program Management > Update Program Info (See Program Information for more) | |
| Realm | This tile allows users to click on the pull-down button to navigate to the "Setup Program" screen, which is also accessible in the left menu under Program Management > Setup Program (See Setting up a new program for more) |
Table 11: App and Realm Admin Tiles
C. Managing Master Data
Application Masters is the top-most data hierarchy level in QAT. Application master data applies to all the Realms and Programs within QAT. Most of it is only accessible to Application Admins, though a few of the Application functions are available to Realm Admins such as adding and updating users and assigning roles to users. Application Admins can select the specific application-wide master data they want to add or update.
Realm Level Masters covers all the master data for that Realm which apply to its programs and supply plans. The Realm Admin will be able to view, create and edit this master data. Programs, Technical Areas, Planning Units and Procurement Agents are a few examples of realm master data that the Realm Admin can add and maintain. A lot of the realm level masters are accessible for viewing to Program Admins; however, they do not have the ability to add/update this data.
Program Level Masters is the third level of hierarchy in QAT. While program admins cannot add programs, they can update the program information (e.g., lead times, freight costs, etc.) within their assigned program(s). Program Admin and Program Users can also add and update the program's data (consumption, inventory, shipments).
C1. Application Masters
a. Database Translation
The database translation screen, which is accessible for application admins is used to translate "Dynamic labels" that are stored in QAT. The dynamic labels are included in drop-down lists throughout QAT as well as be labels that reference other labels (e.g. QAT Problem List problems that reference shipment IDs).
For every dynamic label, there must be at least an English translation as identified by the red asterisk next to 'English' in the below figure. The translations for the other software languages are highly recommended but not required to save a translation.
To edit a translation, double-click that cell and input the desired text. Then click the "Submit" button. The submitted translation(s) will not be changed on the front end in QAT until the next software release.
Figure 193a: Navigation to Database Translation
Figure 194: Database Language Translation Screen
b. Label Translation
The Label translation screen is used to translate "static labels" that do not reference other QAT labels and are not part of drop-down lists. Table column headers are an example of a static label in QAT.
For the static labels, there must be at least an English translation as identified by the red asterisk next to 'English' in the below figure. The translations for the other software languages are highly recommended but not required to save a translation.
To edit a translation, double-click that cell and input the desired text. Then click the "Submit" button. After you click submit, the translation will immediately reflect in QAT for all users.
Figure 195: Label Translation Screen
c. Country
QAT displays a Country table listing all default countries in the application, but new countries can be added, as needed.
To view a list of the current countries that are in QAT:
- Go to "Application Masters" and click on "Country."
- The application administrator can view and filter the countries by their status of "Active" or "Disabled." Additionally, the user can search for a specific country by using the search bar.
Figure 196: List of Countries
To add a country:
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In the top right corner of the country list, click on the "+" icon.
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A new screen "Add Country" will be opened as shown below.
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Enter the new Country, Country Display Name, Country Display Name2, and Currency and click on the "Submit" button.
a. Note: Country Display Name is always the three-letter country code (e.g., Angola = AGO). Country Display Name2 is always the two-letter country code (e.g., Angola = AO).*
Figure 197: Add Country Screen
To update a country:
- To update a current country, go to the Application Admin country list.
- Click on the country that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button. This can include "disabling" a country or making one "active."
Figure 198: Add Country Screen
d. Currency
To view a list of the current currencies that are in QAT:
- Go to "Application Masters" and click on "Currency."
- A list of currencies and their attributes, such as conversion rate will be shown as below.
Figure 199: Currency Screen
To add a currency:
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In the top right corner of the currency list, click on the "+" icon.
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Enter the new Currency, Currency Display Name, Conversion Rate to 1 USD, and whether it should Sync Online. When all information has been entered, click on the "Submit" button.
a. Note: The conversion rate to 1 USD can be entered manually or it can be obtained from the integration with the public online source by selecting "Yes" on the "Sync online conversion rate", which is the default.
Figure 200: Add Currency Screen
To update an existing currency:
- Go to the Application Admin currency list.
- Click on the currency that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button.
e. Dimension
Dimensions denote various measurable values, such as length, volume, weight, or height.
To view a list of the current dimensions that are in QAT:
- Go to "Application Masters" and click on the "Dimension."
- A list of dimensions will be shown as below.
Figure 201: List of Dimensions
To add a dimension:
- In the top right corner of the Dimension List, click on the "+" icon.
- A new screen “Add Dimension” will be opened as shown below.
- Enter the new dimension and click on the "Submit" button.
Figure 202: Add Dimension Screen
To update a dimension:
- To update a current dimension, go to the Application Admin dimension list.
- Click on the dimension that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button.
f. Language
QAT is avaibble in four different languages: English, French, Spanish, and Portuguese.
To view a list of the current languages that are in QAT:
- Go to "Application Masters" and click on the "Language."
- A list of languages will be shown as below:
figure 203: List of Languages
To add a language:
- In the top right corner of the language list, click on the “+” icon.
- A new screen “Add Language” will be opened as shown below.
- Enter the new Language and the Language Display Name and click on the “Submit” button.
- Note: All QAT database and display labels must be translated in order for a new language to appear across QAT. Please see Database Translation and Label Translation in Appendix I for more information.
Figure 204: Add Language Screen
To update a language:
- To update a current language, go to the Application Admin language list.
- Click on the language that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button. This can include "disabling" a language or making one "active."
g. Roles
Application Administrators are able to create and edit role types for the entire application as the need arises to modify the business rules that certain roles can access. For a list of the current roles, access, and associated functions, please see Annex 3: User Role Matrix.
To view a list of the current roles that are in QAT:
- Go to "Application Masters" and click on the "Roles."
- A list of roles will be shown as below:
Figure 205: Current list of roles
To add a role:
- In the top right corner of the role list, click on the "+" icon.
- A new screen "Add Role" will be opened as shown below.
- Enter the new Role, Business Function, and Can Create Role and click on the "Submit" button.
- For a description and more information on individual business functions, see Annex 4: Business Functions.
- "Can Create Role" allows the new role to create users and assign them to specific roles and access. For example, a Realm Admin can create a user, assign them as a Program Admin, and determine which countries and programs the user will have access to.
Figure 206: Add Role Screen
To update a role:
- To update a current role, go to the Application Admin role list.
- Click on the role that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button.
- For a description and more information on individual business functions, see Annex 4: Business Functions.
- "Can Create Role" allows the new role to create users and assign them to specific roles and access. For example, a Realm Admin can create a user, assign them as a Program Admin, and determine which countries and programs the user will have access to.
Figure 207: Edit Role Screen
h. Realm
QAT is subdivided into realms, each one governed by their own master data (inclusive of product catalog, funder names, procurement agent names, etc.). Future realms could be set up for other fields such as education supply chains, agriculture supply chains, etc. For information and functions that can be performed by a Realm Admin, see Realm Level Masters.
To view a list of the current realms that are in QAT:
- Go to "Application Masters" and click on the "Realm."
- A list of realms will be shown as below:
Figure 208: List of Realms
To add a realm:
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In the top right corner of the realm list, click on the "+" icon.
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A new screen "Add Realm" will be opened as shown below.
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Enter the new Realm, Realm Display Name, Min Guardrail for MIN MOS, Min Guardrail for MAX MOS, and Max Guardrail for MAX MOS. Continue to add all tolerance and restriction values for the realm and then click on the "Submit" button.
a. When adding a user to QAT, if they are not assigned a realm, they will be automatically assigned to the realm that is considered the "default." There can only be one default realm per QAT instance.
b. Note: the MIN/MAX guardrails are the absolute inferior and superior limits for setting program MINI/MAX parameters; they are set at the realm level. This means a program cannot have a MIN MOS that is less than the "Min guardrail for MIN MOS", or a MAX MOS that is greater than the "Max guardrail for MAX MOS"
figure 209: Add Realm screen
To update a realm:
- To update a current realm, go to the Application Admin realm list.
- Click on the realm that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button. This can include "disabling" a realm or making one "active."
To add a country to a realm
- To add a country an existing realm, go to the Application Admin realm list
- Right click on the realm and then click on "Map countries to this realm" as shown below:
Figure 210: Map Countries
- From this new window, the application admin can add a country by clicking the "Add Row" button at the bottom of the screen. The new country cannot already exist in the realm to be added. For more information on how to add a country see Application Masters: Country.
- From this new window, the application admin can also make a country "Active" as programs are on-boarded to QAT, or inactive by using the checkbox in the last column.
- When all updates and changes have been made, click "Submit."
Figure 211: Mapping countries to a Realm
i. Users
Adding and updating users and their roles/access controls is available to both application administrators and realm administrators.
To view a list of the current user that are in QAT:
- Go to "Application Masters" and click on the "User."
- A list of users will be shown, along with information, such as email, last login date, and status.
To add a new user:
- In the top right corner of the realm list, click on the "+" icon.
- A new screen "Add User" will be opened as shown below.
- Enter the new user's name, email address, organization & country, role, and language and click "Submit."
- For a detailed description on roles, their function, and access, see Annex 3: User Role Matrix
To update an existing user or manage user access controls:
- Navigate to the user list.
- Click on the user that needs to be changed or updated.
- Update the information or access controls as needed and then click on the "Update" button. This can include "disabling" a user or making one "active."

Figure 212: Add User Screen
j. Usage Period
Usage period is used in the forecasting module for users to associate a time period with certain elements of the forecast (e.g. how often a planning unit is used).
To view a list of the current units that are in QAT:
- Go to "Application Masters" and click on "Usage Period."
- A list of usage periods and their attributes, such as whether it's active or not will be shown as below:
Figure 213b: List of Usage Periods
To add a usage period:
- In the bottom right corner of the unit list, click on the "+ Add Row" button.
- A new row appear.
- Enter the usage period name, conversion factor, and click on the "Submit" button.
To update an existing usage period:
- To update an existing usage period, go to the Application Admin usage period list.
- Double-Click on the usage period name or conversion factor that needs to be changed or updated. To de-activate or re-activate, select the checkbox.
- Update the information as needed and then click on the "Submit" button. This can include "disabling" a usage period or making one "active."
k. Unit
Unit is a fixed quantity (in this case a value like mL, gm or even Box) used as a standard of measurement.
To view a list of the current units that are in QAT:
- Go to "Application Masters" and click on "Unit."
- A list of units and their attributes, such as dimension will be shown as below:
Figure 214: List of Units
To add a unit:
- In the top right corner of the unit list, click on the "+" icon.
- A new screen "Add Unit" will be opened as shown below.
- Enter the new Unit, Unit Display Name, and its corresponding Dimension and click on the "Submit" button.
To update an existing unit:
- To update an existing unit, go to the Application Admin unit list.
- Click on the unit that needs to be changed or updated.
- Update the information as needed and then click on the "Update" button. This can include "disabling" a user or making one "active."
Figure 215: Updating a Unit Screen
l. Upload User Manual
The user manual can be uploaded at any time by an application admin.
To upload a new version:
- Go to "Application Masters" and click on "Upload User Manual"
- Click on 'Select File' or 'Browse'
- Select the user manual you want to upload, from your computer. Note that the file must be in PDF format.
- Click "Submit".
C2. Realm Masters
The QAT application is subdivided into Realms, each with their own master data (inclusive of product catalog, funder names, procurement agent names, etc.) Realm is the second level of hierarchy in the QAT system.
A Realm covers all the programs and their supply plans. For example, "Global Health" is a Realm under which various programs are managed. Other realms could be set up for other fields such as education supply chains, agriculture supply chains, etc.
a. Country
The Country menu under Realm Level Masters allows Application and Realm Admins to create/assign regions to previously created countries.
A region could be "National" for single-region programs, or it could be any number of regions for multi-region programs. The decision to add regions depends on how inventory and consumption data will be entered into QAT. Note that QAT shipments are always National and may not be attributed to Regions.
- Go to "Realm Level Masters".
- Click on "Country" and the screen below will be shown.
- Right click on a specific country that needs to be updated.
- Click on "Map Region" to show the Realm Country Region screen.
Figure 216: Mapping regions to a country within a realm
- Enter a Region description as well available warehouse volume and Global Location Number (GLN) of your warehouse.
- Select the status ("Active" or "Disabled") as shown in the screen. a. Note: To add multiple regions, click the blue "+ Add row" button, or right-click on the form and select "Insert new row before" or "Insert new row after".
- Click "Submit" to save your changes or "Cancel" to close the form without saving.
Figure 217: Adding multiple regions to a country






